Frequently Asked Questions


WHO recommends that countries refer to the WHO SAGE Roadmap For Prioritizing Uses Of COVID-19 Vaccines In The Context Of Limited Supply[7] which was created under the assumption  that there would not be substantive differences in vaccine efficacy among subgroups (for example, in people with comorbidities that increase the risk of severe COVID-19 such as HIV-positive status). Therefore countries can make plans for people to receive the vaccine in order of priority based on their age, health, occupation and other factors such as people in living in care or residential homes, or closed settings such as prisons. Some countries are prioritizing vaccination for all people living with HIV or for those who are immunocompromised (as indicated by having a CD4 cell count <200/mm3) [8],[9]. An informal poll of 52 countries revealed 24 that have an immunization policy that prioritizes vaccinations for people living with HIV. These policies are supported by recent literature which suggests that people living with HIV at any CD4 count appear to be at increased risk for severe outcomes and death due to COVID-19 compared with people without HIV[10],[11],[12]. Independent of the immune status, many people living with HIV have one or more comorbidities that may put them at increased risk for a more severe COVID-19. Therefore, people living with HIV with co-morbidities (such as COPD, asthma, diabetes, heart disease, kidney disease, liver disease, Parkinson’s disease, multiple sclerosis, motor neurone disease, severe obesity) should be prioritized for early vaccination in most settings. People living with HIV should not be excluded from COVID-19 vaccine access plans regardless of their immune status, and countries ought to consider including people living with HIV as a priority group for COVID-19 vaccination according to their epidemiological context.
Thorough hand hygiene: washing hands with soap and water or using alcohol-based hand gel, should be performed before touching surfaces, items, pets, and people within the household environment. Please see: https://www.who.int/gpsc/clean_hands_protection/en/. While outside, people should always follow physical distancing measures, staying at least one metre from another person; perform hand hygiene by washing hands frequently with soap and water or using alcohol-based hand rub; follow good respiratory hygiene by covering your mouth and nose with your bent elbow or tissue when coughing or sneezing; avoid touching your eyes, nose and mouth; and avoid crowded places.
The most common symptoms of COVID-19 are
  • Fever
  • Dry cough
  • Fatigue
Other symptoms that are less common and may affect some patients include:
  • Loss of taste or smell,
  • Nasal congestion,
  • Conjunctivitis (also known as red eyes)
  • Sore throat,
  • Headache,
  • Muscle or joint pain,
  • Different types of skin rash,
  • Nausea or vomiting,
  • Diarrhea,
  • Chills or dizziness.
  Symptoms of severe COVID‐19 disease include:
  • Shortness of breath,
  • Loss of appetite,
  • Confusion,
  • Persistent pain or pressure in the chest,
  • High temperature (above 38 °C).
Other less common symptoms are:
  • Irritability,
  • Confusion,
  • Reduced consciousness (sometimes associated with seizures),
  • Anxiety,
  • Depression,
  • Sleep disorders,
  • More severe and rare neurological complications such as strokes, brain inflammation, delirium and nerve damage.
People of all ages who experience fever and/or cough associated with difficulty breathing or shortness of breath, chest pain or pressure, or loss of speech or movement should seek medical care immediately. If possible, call your health care provider, hotline or health facility first, so you can be directed to the right clinic.
Disinfection practices are important to reduce the potential for COVID-19 virus contamination in non-healthcare settings, such as in the home, office, schools, gyms, publicly accessible buildings, faith-based community centres, markets, transportation and business settings or restaurants. High-touch surfaces in these non-health care settings should be identified for priority disinfection such as door and window handles, kitchen and food preparation areas, counter tops, bathroom surfaces, toilets and taps, touchscreen personal devices, personal computer keyboards, and work surfaces.
While WHO is working with countries to ensure fair and equitable access to safe and effective COVID-19 vaccines, it is important to continue actions to prevent SARS-CoV-2 transmission and to reduce COVID-19 deaths. Alongside the response to COVID-19, it is critical to maintain access to essential health services. This includes:
  • Supporting people living with HIV to continue taking antiretroviral therapy (ART) and adapting services to make this easier and more efficient during the COVID-19 response.
  • Continuing to provide HIV prevention and testing services with linkage to ART initiation as a priority.
  • Ensuring those who start ART can remain on it to reduce health risks and complications during COVID-19. This must be classified as an essential service, together with prevention, diagnosis and treatment of co-morbidities and co-infections.
  • Monitoring all people living with HIV and SARS-CoV-2 infections, especially those with advanced HIV disease or with co-morbidities.
Although there may be an increase in the risk of developing severe disease from COVID-19 among people living with HIV, making sure that people have access to effective ART and other health care they need will help to minimize this risk. For further information on COVID-19 vaccines and all WHO guidance related to COVID-19 see https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technical-guidance.